"America's Clockmaker"
Welcome to the home of "America's Clockmaker." For nearly 50 years we have been taking care of some of America's most highly treasured historical timepieces. From the halls of New Hampshire's Mount Washington Hotel to South Carolina's State House...from New Bern's History Center at Tryon Palace to Asheville's Grove Park Inn, we pride ourselves in museum-quality antiquarian timepiece restorations. Call our National Clock Repair Center or send a message to learn more about the professional clock repair services that we can offer you.
Choose your area for
grandfather clock service
We accept clock repairs
by mail from all over North America
See our listing of common brands that we repair. Specialists in Antique Clock
Restorations
CONTACT US
OPENING HOURS:
Mon - Thr: 10:00am - 4:00pm ET
Fri 10:00am - 12 Noon ET
Saturday/Sunday - Closed
Please note that we are closed for all Federal holidays.
Grandfather clock service areas:
OHIO
Akron 330-479-2635
Cincinnati 513-898-3007
Cleveland 216-319-0878
Youngstwn 330-367-5317
PENNSYLVANIA
Erie 814-897-8700
Pittsburgh 724-274-5279
KENTUCKY
Florence 859-912-7415
MAIL ORDER REPAIRS ONLY
Roger Gordon Clockmakers Ltd
National Clock Repair Center
320 W. Oak Street
Titusville, PA 16354
Toll Free: 888-329-0309
Clock Brands We Service
Proudly serving as the Factory Authorized Service Center
for Howard Miller Clocks, Ridgeway Clocks, Sligh Clocks since 1976!
Mail Order Clock Repair
The field of true and reputable clockmakers has been in a steady decline over the past several years. In years past, nearly every jewelry store in the local community either directly employed a clockmaker-watchmaker or utilized the services of one from the area. Such a luxury is no longer available in most areas. That is why we have become one of the largest clock repair centers in the USA. Customers from around the world safely and successfully ship their cherished timepieces to us for repair and restoration work. Mail order clock repair is a major part of our business. Please note that we DO NOT repair cuckoo clocks; however, we highly recommend the services of
Wynwood Clock Company in Meadville, Pennsylvania.
Their website is www.wynwoodclock.com.
Shipping Instructions
When preparing to ship your clock for repair, keep in mind that it is a delicate instrument and should be packed appropriately. We do not need any non-essential parts such as weights, keys, and removable decorative pieces. If your mantle or wall clock has a pendulum, we do need it to test run the clock; however, we do not need grandfather clock pendulums. We recommend that you have it professionally packed by a UPS Store near you. If that is not an option for you, then be sure to tightly pack in bubble wrap in an inner box that is placed in a larger outer box with plenty of cushion like bubble wrap or foam peanut shells.
Be sure to include your personal contact information on a sheet of paper inside the package. We need your full name, address, contact phone number(s), email and a brief description of the problem you are experiencing with your clock. For your convenience, you can print the Shipping Form through this link.
Shipments should be fully insured for replacement value and shipped to the following address via UPS, USPS, or FEDEX: THIS SIGNED SHIPPING FORM MUST BE INCLUDED!
NOTE: PACKAGES RECEIVED WITHOUT THE DISIGNATED AND SIGNED FORM WILL NOT BE EVALUATED UNTIL THE PROPER FORM IS RECEIVED!
Roger Gordon Clockmakers Ltd
National Clock Repair Center
320 W. Oak Street
Titusville, PA 16354
Phone: 1- 888-329-0309
Once your package is received and evaluated, we will contact you with an estimate for repair costs. If you decide to proceed with the repair, we will require a deposit through a major credit card as your authorization to proceed. Once authorized, generally the work will be completed generally within 8-16 weeks, depending on the work to be completed. Once the work is completed, the card will be charged for the remaining balance due, plus return shipping. It is important for you to know that we are not constrained to complete any repair within a specified timeframe. Much of the work we do is custom and will be completed in the order it was received and will not be shipped until we are satisfied that the work passes our high standards of quality.
If you choose not to have the repair completed, will require a payment for return shipping charges within 30 days of providing the estimate of repair charges.
Schedule your grandfather clock
house call today!
Grandfather Clock Service Locations
Florence, KY
(Grandfather Clock Repair Only)
Clock Repair Service Center
Serving Northern Kentucky
Florence, KY 41042
Phone: 859-912-7415 By Appointment Only
Akron, OH
Canton, OH
(Grandfather Clock Repair Only)
Clock Repair Service Center
Serving Stark, Columbiana, Holmes, Portage
Canton, OH 44701
Phone: 330-479-2635 By Appointment
Cincinnati, OH
(Grandfather Clock Repair Only)
Clock Repair Service Center
Serving Southwest Ohio
Cincinnati, OH 45201
Phone: 513-898-3007 By Appointment
Cleveland, OH
(Grandfather Clock Repair Only)
Clock Repair Service Center
Serving northeast Ohio
Beechwood, OH 44122
Phone: 216-319-0878 By Appointment
Warren, OH
Youngstown, OH
(Grandfather Clock Repair Only)
Clock Repair Service Center
Warren, OH 44483
Phone: 330-367-5317 By Appointment
Erie, PA
(Grandfather Clock Repair Only)
Clock Repair Service Center
Serving Erie, Crawford, & Venango County,
Erie, PA 16506
Phone: 814-897-8700 By Appointment Only
Pittsburgh, PA
(Grandfather Clock Repair Only)
Clock Repair Service Center
Serving Greater Pittsburgh and Southwest PA
Pittsburgh, PA 15228
Phone: 724-274-5279 By Appointment Only
(National Mail Order Repair Only)
National Clock Repair Center
320 W. Oak Street
Titusville, PA 16354
1-888-329-0309
Grandfather Clock Repair
All mechanical, key-wound or weight-driven, clocks should be serviced every 3 years. Failure to properly and routinely service your mechanical clock will result in premature bushing and pivot wear in the movement causing the need to overhaul or rebuild your clock more frequently than necessary. Clocks that are properly maintained, should only need to be completely overhauled every 35-40 years, depending on the original quality of the clock.
For floor clocks, also known as grandfather or tallcase clocks and large wall clocks, we make preventative maintenance service calls to your location as long as you are located within our many service territories. If you live outside of our service area, we can provide instructions for removing your movement and sending it through our mail-order repair service. All wall, mantel, shelf, ships, and other types of keywound clocks must be shipped to our national service center. See mail order repair for further details.
When you trust your treasured timepiece with Roger Gordon Clockmakers Ltd, you will join an elite group of happy clock owners that will only have us perform their repair work. Among them are banking institutions, churches, governments, universities, dignitaries, companies large and small, and likely your neighbor down the street.
Call us today to discuss your clock repair needs. Our friendly staff will be happy to assist you.
Toll Free 1-888-329-0309